Privacy Policy

1. Introduction

jili200 ("jili200," "we," "us," "our") is committed to protecting the privacy and personal data of all users ("Player," "User," "you") who access and use the jili200 website, mobile platform, and associated services (collectively, the "Platform").

This Privacy Policy describes how jili200 collects, uses, stores, shares, and protects your personal information when you register an account, use our gaming services, make deposits or withdrawals, or otherwise interact with the jili200 Platform. It also explains the rights you have in relation to your personal data and how you can exercise those rights.

By registering a jili200 account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the jili200 Platform.

2. Personal Data We Collect

jili200 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Registration & Identity Data

When you create a jili200 account, we collect your full legal name, date of birth, residential address, email address, and Philippine mobile number. This information is required to verify your identity, confirm your eligibility to use the Platform, and comply with our Know Your Customer (KYC) obligations.

2.2 Identity Verification Documents

To comply with anti-money laundering (AML) regulations and age verification requirements, jili200 may request copies of government-issued identification documents such as a Philippine passport, driver's license, SSS ID, UMID, or PhilSys National ID. We may also request proof of address and proof of payment method ownership.

2.3 Financial & Transaction Data

We collect information about your deposits, withdrawals, and gaming transactions on the Platform. This includes payment method details (such as GCash account references, BPI, BDO, or Metrobank account identifiers, or PayMaya references), transaction amounts in Philippine Peso (PHP / ₱), and transaction timestamps. We do not store full bank account numbers or card numbers on our servers.

2.4 Gaming Activity Data

jili200 records your gaming activity on the Platform, including games played, bets placed, outcomes, session durations, and bonus usage. This data is used to operate the Platform, detect fraud, and support responsible gaming monitoring.

2.5 Technical & Device Data

When you access jili200, we automatically collect certain technical information including your IP address, device type, operating system, browser type and version, screen resolution, and referring URL. This data helps us optimize the Platform for your device and detect suspicious access patterns.

2.6 Communications Data

If you contact jili200 customer support, we retain records of your communications including emails, live chat transcripts, and any attachments you provide. This helps us resolve disputes and improve our service quality.

Data Category	Examples	Purpose
Identity	Name, DOB, address, ID documents	KYC, age verification, account management
Financial	GCash ref, BDO/BPI identifiers, transaction history	Payment processing, AML compliance
Gaming Activity	Bets, game history, session data	Service delivery, fraud detection, RG monitoring
Technical	IP address, device info, browser data	Platform optimization, security
Communications	Support emails, chat logs	Customer service, dispute resolution

3. How We Use Your Personal Data

jili200 uses the personal data we collect for the following purposes:

• Account creation and management: To register your jili200 account, verify your identity, and manage your account settings and preferences.
• Service delivery: To provide you with access to jili200 games, process your deposits and withdrawals, and deliver bonuses and promotions you are eligible for.
• Identity and age verification: To confirm that you are at least 21 years of age and legally permitted to use the Platform in your jurisdiction.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Responsible gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to apply responsible gaming tools where appropriate.
• Legal and regulatory compliance: To comply with applicable laws, regulations, and requests from regulatory authorities.
• Customer support: To respond to your inquiries, resolve disputes, and improve our support services.
• Platform improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the jili200 Platform.
• Marketing communications: To send you promotional offers, bonuses, and updates about jili200 — but only where you have given your consent to receive such communications. You may opt out at any time.

4. Legal Basis for Processing

jili200 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including account registration, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and age verification requirements.
• Legitimate interests: Processing necessary for jili200's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing & Disclosure

jili200 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Privacy Policy:

5.1 Service Providers

We engage trusted third-party service providers to assist in operating the jili200 Platform, including payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), identity verification providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.

5.2 Regulatory Authorities

jili200 may disclose your personal data to relevant regulatory authorities, law enforcement agencies, or courts where required by applicable law or in response to a valid legal request. We will notify you of such disclosures where legally permitted to do so.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jili200's business, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and the privacy practices of the acquiring entity before your data is transferred.

6. Cookies & Tracking Technologies

jili200 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Essential cookies: Required for the Platform to function correctly. These cannot be disabled without affecting core functionality such as login sessions and security features.
• Analytics cookies: Used to collect anonymized data about how players use the Platform, helping us identify areas for improvement.
• Preference cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jili200 Platform. For more information on managing cookies, refer to your browser's help documentation.

7. Data Retention

jili200 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.

In general, jili200 retains account and transaction data for a minimum of five (5) years following account closure, in accordance with applicable AML and financial record-keeping regulations. Identity verification documents are retained for the period required by applicable law.

Where personal data is no longer required for any lawful purpose, jili200 will securely delete or anonymize it in accordance with our internal data retention schedule.

8. Data Security

jili200 implements a comprehensive range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and jili200 servers.
• Encryption of sensitive personal data at rest using industry-standard encryption algorithms.
• Strict access controls ensuring that only authorized jili200 personnel can access personal data, on a need-to-know basis.
• Regular security audits and vulnerability assessments of the Platform and underlying infrastructure.
• Employee training on data protection obligations and secure data handling practices.
• Incident response procedures to detect, report, and address any personal data breaches promptly.

While jili200 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your jili200 login credentials and for notifying us immediately if you suspect any unauthorized access to your account.

9. Your Privacy Rights

As a jili200 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]:

• Right of access: You have the right to request a copy of the personal data jili200 holds about you, along with information about how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restriction: You may request that jili200 restrict the processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
• Right to data portability: Where processing is based on your consent or contractual necessity, you may request that jili200 provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing of your personal data based on legitimate interests, including profiling for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

jili200 will respond to all valid data rights requests within thirty (30) days. We may request proof of identity before processing your request to protect against unauthorized access to your data.

10. Children's Privacy

The jili200 Platform is strictly intended for adults aged 21 years and above. jili200 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered a jili200 account or provided personal data to jili200, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11. Changes to This Privacy Policy

jili200 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When we make material changes to this Privacy Policy, we will notify you by posting the updated policy on the jili200 Platform and updating the "Last updated" date at the top of this page.

Your continued use of the jili200 Platform following the posting of any updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how jili200 protects your personal data.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or jili200's data practices, please contact our Data Protection team:

For responsible gaming support, please visit our Responsible Gaming page.